General Terms and Conditions

The General Terms and Conditions regulate the contractual relationship between the Guest (hereafter the "Client") and Accomodalia s.rl.s. (hereafter the "Company") following the booking and payment of the accommodation chosen from those listed on www.accomodalia.com (hereafter the "Site") made via any mobile device, by email or by telephone. The customer must read the General Terms and Conditions and Terms of Use in full before making a reservation. By making a reservation or purchasing a service offered by the Company, you automatically accept the General Terms and Conditions described herein. The General Terms and Conditions may be changed at any time, without prior notice, it being understood that such changes will not be applied to orders placed by the customer prior to the change.

Booking Modalities
The Client may view and consult the availability and prices of accommodation managed by Accomodalia by accessing the website www.accomodalia.com. If the Client wishes to reserve an accommodation that is currently available, the Client must make a down payment of the amount shown in the order summary by credit card following the guided instructions. Once the payment is successful, Accomodalia will send the Client a Booking Confirmation email containing details of the amount paid, the duration of the stay, and the number of occupants. The reservation will be confirmed only and exclusively when the payment is successful and the Client has received the Reservation Confirmation email.

Prices and Payment
The rental prices, final cleaning costs and any ancillary services are indicated in the order summary. Unless otherwise indicated, the total amount is to be understood as including energy, gas, heating and water consumption. The payment of the purchased stay will be made through the deposit to be paid at the time of booking and through the balance to be paid before check-in according to the times indicated in the "Cancellation Policy". The rate does not include tourist tax, which must be paid in cash upon check-in in accordance with the regulations of the municipality where the accommodation is located.

Cancellation Policies
The guest may cancel the reservation without charge up to a maximum of 7 days before check-in (indicated in the Cancellation Policy section). In case of cancellation less than 7 days after check-in, the guest will be charged an amount equal to 50% of the total amount of the stay. Failure to show up for check-in will result in payment of the total amount of the reservation. Any reservation change request is subject to approval and availability by Accomodalia and must be sent by email to info@accomodalia.com. In the event of a request to change the dates of the stay, the number of guests, or a change of accommodation, supplements will be charged according to availability and depending on the period of the stay.

Check-in and check-out information and rules
The client must confirm the check-in time as indicated in the booking confirmation email sent by Accomodalia prior to arrival. Check-in will take place according to the established hours and in any case between 10.00 and 20.00.Any check-ins after 20.00 must be explicitly requested At the time of check-in, the Client shall provide the Company's representative with identification documents for each adult and minor who will be using the accommodation for identification to the security bodies (State Police). The identity documents valid for this purpose are: identity card or driving licence for Italian and EU citizens, passport for non-EU citizens. Failure to produce the identity documents of each guest will result in them being banned from the accommodation. The Client undertakes not to lodge a greater number of persons than that indicated in the Booking Confirmation. Should the Client lodge a number of persons greater than that indicated in the Reservation Confirmation and/or not registered at the time of check in, Accomodalia will be obliged to immediately terminate the Client's stay.

The Client accepts the conditions, the rules of the Accommodation and the condominium regulations. The Client agrees to allow the Company's appointee, and/or third parties appointed by the Company, identifiable upon the Client's request, access to the Accommodation in order to carry out any necessary repairs and/or maintenance. Except in cases of emergency, the Client shall be informed in advance via his/her contact details and, if he/she does not respond in time, the Company's appointee shall have access to the accommodation. The return of keys is compulsory in accordance with the procedures that will be communicated at check-in.

Security Deposit
When provided for and explicitly indicated in the "Extras" section of the accommodation detail page on the Site, upon handing over the keys, the Customer shall pay the check-in agent the amount of the security deposit. The security deposit required depends on the duration of the lease, the type of accommodation of particular value and/or the presence of animals. The security deposit shall be returned in full to the Client at the end of the stay. It is understood that, in the event of ascertaining damage caused by the Client to the accommodation, the Company shall be entitled to retain the security deposit, without prejudice, in any case, to its right to compensation for any greater damages.

Replacements
The Company reserves the right to propose the replacement of the accommodation with another of equal or superior quality if, for causes not attributable to it, it is unable to ensure the Client's entry into the property and stay in the manner indicated in the Booking Confirmation. Non-attributable causes include, for example, sudden plumbing problems that have arisen, failure of the contractor to clean the property, or any other reason that makes it impossible for the Client to stay in the accommodation to protect his or her safety. In the event that accommodation of the same value as that booked by the Client is not available, the Company reserves the right to ask for a supplement to the cost previously paid by the Client.

Rules of the Accommodation
The Client undertakes to use the accommodation with care, keeping it clean, refraining from any act that may cause damage to it and/or its appurtenances and/or common parts and/or property contained therein. The Client agrees not to disturb the residents in the apartment building during his/her entire stay in the accommodation. It is prohibited to use the Lodging for illicit acts and private parties, to reproduce and/or hand over to third parties the keys to the Lodging and/or to reveal to third parties any access codes to the Lodging. The loss/breakage of keys and/or lock shall entail the reimbursement of the cost of a new lock and 5 new sets of keys. The Client undertakes to observe, throughout the rental period, the ordinary precautions and security measures designed to prevent the entry of strangers into the Accommodation. It is understood that in the event of failure to comply with this obligation, the Client shall be liable for any damage caused to the Accommodation and/or the property contained therein. Unless expressly authorised in writing by the Company, the Client is prohibited from accommodating animals of any species.
Smoking ban
Smoking is strictly prohibited inside the Accommodation. In the event of violation, a penalty of one night of stay charge will be levied.

Penalties & Limitation of Liability
In the event of conduct contrary to the good management of the property, the Client shall pay the Company a penalty equal to 200% of the rent indicated in the preamble, and the Company shall also have recourse to the security deposit, without prejudice to the right to compensation for any greater damage suffered. The Company shall never be liable for any theft suffered by the Client, whether through burglary or tampering at the entrance or in any other manner within the Accommodation. The Client therefore undertakes not to leave his/her property and personal effects unattended in the Accommodation. The Company shall not be liable to the Client for any suspensions and/or interruptions in the supply of electricity and/or gas and/or water and/or Internet.

Processing of personal data
The Client authorises the Company to communicate his/her personal data to third parties in relation to fulfilments connected with the rental relationship (Legislative Decree 196/2003). For privacy. For any dispute arising from this assignment, the Court of Rome shall have exclusive jurisdiction.